PRIVACY POLICY


FACTS


WHAT DOES CONNECT CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?

 

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all of the sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

 

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security Number and income

  • account balances and payment history

  • transaction history and checking account information

When you are no longer our member, we continue to share your information as described in this notice.

 

How?

All financial companies need to share members' information to run their everyday business. In the section below, we list reasons financial companies can share their members' personal information; the reasons Connect Credit Union chooses to share; and whether you can limit this sharing.

 
Reasons we can share your information Does Connect Credit Union share? Can you limit this sharing?
For our everyday business purposes -
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
YES NO
For our marketing purposes -
to offer our product and services to you
YES NO
For joint marketing with other financial companies -
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
YES NO
For our affiliates’ everyday business purposes -
information about your transactions and experiences
YES NO
For our affiliates’ everyday business purposes -
information about your creditworthiness
NO We don't share
For our affiliates to market to you NO We don't share
For non-affiliates to market to you NO We don't share
 

Questions?

 Call (954) 730-2047 or visit our website at www.connectcu.org
 
Who we are
Who is providing this notice? Connect Credit Union
 
What we do
How does Connect Credit Union protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products and services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

How does Connect Credit Union collect my personal information? We collect your personal information, for example, when you:
  • Open an account or apply for a loan
  • Use your credit or debit card or pay your bills
  • Show your government issued ID

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

The Controls & Alerts App periodically collects, transmits, and uses geolocation information to enable features that prevent fraudulent card use and send alerts, but only if the End User expressly authorizes collection of such information. Geolocation information can be monitored on a continuous basis in the background only while the Solution is being used or not at all, depending on the End User’s selection. End Users can change their location permissions at any time in their device settings.

Why can’t I limit all sharing? Federal law gives you the right to limit only
  •  Sharing for affiliates everyday business purposes – information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights limit sharing.

 
Definitions
Affiliates
  • Companies related by common ownership or control. They can be financial or non-financial companies.
  • Affiliates we share with can include Credit Union Service Organizations
Nonaffiliates
  • Companies not related by common ownership or control. They can be financial and non-financial companies.
  • Connect Credit Union does not share with non-affiliates so they can market to you.
Joint Marketing
  • A formal agreement between non-affiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include financial services providers such as payment processing companies or non-financial companies, such as check printing and data processing companies.

 

Download Privacy Disclosure

BECOME A MEMBER

FINANCIAL CALCULATORS

PAYMENT CENTER