Connect Credit Union Bill Pay
Less time paying bills. More time for everything else.
Managing your monthly bills doesn't have to be complicated. With Connect Credit Union's Bill Pay service, you can conveniently pay bills, schedule payments, and manage recurring expenses through Online Banking or the Connect CU Mobile App.
Whether you're paying utilities, credit cards, insurance, or other everyday expenses, Bill Pay helps keep everything organized in one convenient place.
Make Paying Bills One Less Thing to Worry About
Instead of visiting multiple websites, writing checks, or keeping track of different payment methods, you can manage your bills through your Connect Credit Union account.
With Bill Pay, you can:
- Pay bills in one place: Manage payments to multiple companies and service providers.
- Schedule payments: Choose when your payments should be delivered.
- Set up recurring payments: Make managing regular monthly expenses easier.
- Manage your payees: Add, review, update, or remove payment recipients.
- Track payment activity: Review payment details and monitor scheduled transactions.
- Pay from anywhere: Access Bill Pay through Online Banking or the Connect CU Mobile App.
How to Get Started with Bill Pay
Getting started is simple.
- Log in to Online Banking. Access your Connect Credit Union account through our website or Mobile App.
- Select Bill Pay. Locate Bill Pay within your digital banking menu.
- Add your payees. Enter the name and payment information for the companies or individuals you want to pay.
- Schedule your payments. Choose the amount and payment date, then review and submit your payment instructions.
Once you're set up, you can return to Bill Pay whenever you need to manage existing payments or schedule new ones.
Managing Your Bill Pay Account
How to Add a New Payee
A payee is the person or company receiving your payment.
To add a payee:
- Log in to Online Banking or the Mobile App.
- In the main menu locate Bill Pay in the Services section.
- Find the option to ADD PAYEE.
- Enter the requested information, including the recipient's name, your account number with that company, and sometimes the billing address (if not automatically populated).
- Review the information for accuracy and CONFIRM the payee.
- Once the payee is available, you can use it in Bill Pay.
How to Edit or Delete a Payee
Need to update payment information or remove a company you no longer pay?
Online Banking: Open Bill Pay and go to your payee list.
Mobile App: Select Payees, Paid, or Manage Payee.
Choose an option to add, edit, or remove a recipient. Review pending or recurring payments before deleting a payee.
- Open Bill Pay.
- Go to your Payees list.
- Mobile App only: Select Manage Payees. (Skip this step on desktop.)
- Select the payee, then choose Edit or Delete.
- Confirm your changes were saved.
Important: Before removing a payee, review any scheduled or recurring payments associated with that recipient. Payments that are already processing may not be eligible for cancellation.
How to Schedule a Recurring Payment
For expenses you pay regularly, recurring payments can help simplify your monthly routine.
- Open Bill Pay and select the Payee.
- Enter the payment amount.
- Choose the payment date.
- Set the Frequency of the payment.
- Make notes about the payment (if needed).
- Optional: Set an alert before or upon payment delivery.
- Click CONTINUE to confirm your selections.
Remember to review your recurring payments periodically, especially when a billing amount or due date changes.
Need Help with Bill Pay?
We're here to help make managing your money easier.
If you have questions about enrolling, adding payees, scheduling payments, or reviewing payment activity, our Member Service team is ready to assist.
Call us: (954) 730-2047
Connect Credit Union proudly serves members throughout Florida, including Fort Lauderdale, Miami, Stuart, Broward County, Miami-Dade County, and Martin County.
Frequently Asked Questions
Bill Pay is a service available through Connect Credit Union's digital banking platform that allows eligible members to pay bills from their Connect Checking accounts. Instead of managing payments separately through each company's website, you can organize them through one convenient service.